Our first priority is your complete satisfaction with your Eastern Mountain Sports® purchase. If you are dissatisfied for any reason and have your original store receipt or web invoice, we will exchange or repair the item in question or provide a full refund.
You can return your purcase at any Eastern Mountain Sports® store or by mail, regardless of whether you bought it in-store or online.
It's simple to go online, find out if your local EMS retail store has the products you need, then reserve them until you get there. An easy way to avoid shipping charges!
THE NORTH FACE Beanie, THE NORTH FACE Aconcagua Jacket
TEVA Women's Pretty Rugged 2 Nylon Sandal
Description: This updated version of the Pretty Rugged sandal is well-crafted and supportive enough to spend all day on the trail or river and then head... $70.00
TEVA Women's Proton 4 Water Shoes
Description: The Teva® Proton 4's low profile design, neoprene upper, and super sticky Spider Rubber® outsole combine to give you added protection and... $40.00
TEVA Women's Spoiler Classic Sandals
Description: Ideal for travel and light duty off-road adventures, the Spoiler Classic features a water resistant suede upper and a new twist to the... $65.00
TEVA Women's Terra-Fi 2 Sandals
Description: Technology for support and cushioning for comfort. Ideal for activities in water, on land, or wherever adventure takes you... $80.00
TEXSPORT Waterproof Safety Matches, 4-Pack
Description: Don't let the rain douse your flames; stop moisture from getting in the way of your fire with this four-pack of waterproof matches. Keep a... $3.00
THE MOUNTAINEERS Best Hikes with Children, CT/MA/RI
Description: A wide selection of day hikes and overnighters geared for families and children of all ages and easily accessible from the New York, Boston,... Reg $16.95 SALE $11.86
THE MOUNTAINEERS Climbing, From Gym to Crag Guide
Description: Climbing, From Gym to Crag is the only training guide for making the move from indoor to outdoor climbing. Get prepared for climbing on real... Reg $19.95 SALE $13.96
THE MOUNTAINEERS The ABCs of Avalanche Safety
Description: A respected authority since 1961, this essential winter book has been updated with the latest in technology and techniques to keep you aware... Reg $7.95 SALE $5.56
THE NORTH FACE Aconcagua Jacket, Boy's
Description: The Aconcagua Jacket by The North Face® is an all-around down jacket for a broad range of winter adventures. Wear it alone of layer under a... $99.00
THE NORTH FACE Aconcagua Jacket, Girl's
Description: The North Face® Girl's Aconcagua Down Jacket is an all-around down jacket for a broad range of activities. Great choice for everyday winter... $99.00
THE NORTH FACE Agent Laptop Bag
Description: Get Smart with The North Face® Agent – the bag you were Bourne to use. With a laptop compartment, plenty of storage, and an intriguing... $95.00
THE NORTH FACE Aguila 23 Tent
Description: The North Face® Aguila 23 Tent is a lightweight, two-person, three-season tent utilizing unique Sunflor three-way tent-pole hub to maximize... $339.00
THE NORTH FACE Aguila 33 Tent
Description: The North Face® Aguila 33 Tent is a lightweight, three-person tent utilizing a unique Sunflower three-way tent-pole hub to maximize interior... $379.00
THE NORTH FACE Angstrom 30 Daypack
Description: An ultralight and versatile pack, the Angstrom 30 is ready for any adventure you decide on. Classic North Face®... $99.00
THE NORTH FACE Atlantic Jacket, Girl's
Description: With bold good looks, the Atlantic Jacket by The North Face® provides rugged waterproof, breathable protection and plenty of warmth to... $189.00
THE NORTH FACE Backtrack 50 Travel Pack
Description: Built with bombproof materials and heavy-duty components, this conversion pack (3050 cu. in.) is designed for the adventurous traveler who... $249.00
THE NORTH FACE Backtrack 70 Travel Pack
Description: Built with bombproof materials and heavy-duty components, this conversion pack (4250 cu. in.) is designed for the adventurous traveler who... $289.00
THE NORTH FACE Base Camp Duffel, Large
Description: The Base Camp Duffel is The North Face's classic bomber expedition duffel made from TPE fabric laminate. Large capacity is 5,600 cu. in... $135.00
THE NORTH FACE Base Camp Duffel, Medium
Description: The Base Camp Duffel is The North Face's classic bomber expedition duffel made from TPE fabric laminate. Medium capacity is 4200 cu. in... $125.00
THE NORTH FACE Base Camp Duffel, XL
Description: The Base Camp Duffel is The North Face's classic bomber expedition duffel made from TPE fabric laminate. Extra-large capacity is 9,070 cu.... $160.00
THE NORTH FACE Base Camp Messenger Bag, Medium
Description: Made from the same material that's used in high-altitudes expeditions, the North Face® Base Camp Messenger Bag is a super durable messenger... $89.00
THE NORTH FACE Beanie, Girl's
Description: The North Face®Keen Beanie is a snug-fitting, non-folding beanie that's an ideal piece of everyday gear during the winter season... $18.00
THE NORTH FACE Belding Triclimate Jacket, Boy's
Description: Pursue snowsports with the performance and versatiltiy of The North Face® Belding Triclimate™ Jacket. A three-in-one jacket featuring a... $149.00
THE NORTH FACE Big Fat Frog 24
Description: A classic configuration, the Big Fat Frog 24 tent had been updated with an enormous poled vestibule that provides 14 square feet of storage... $259.00
THE NORTH FACE Big Shot Daypack (ANEMONE GREEN)
Description: The ever popular Big Shot from The North Face® is equally suited to trail and campus. This versatile day pack features a hydration sleeve... $89.00
THE NORTH FACE Big Shot DayPack (CHUTE GREEN)
Description: The ever-popular Big Shot from The North Face® is equally suited to trail and campus. This versatile day pack features a hydration sleeve... $95.00
THE NORTH FACE Bionic Jacket, Girl's
Description: The North Face® Bionic Jacket is a favorite and versatile soft shell that's wind-resistant, virtually waterproof, and highly breathable.... $99.00
THE NORTH FACE Blue Kazoo 20° Sleeping Bag
Description: The North Face® Blue Kazoo Sleeping Bag is a full-featured, technical twenty-degree down bag for three-season backpacking and camping... $239.00
