Our first priority is your complete satisfaction with your Eastern Mountain Sports® purchase. If you are dissatisfied for any reason and have your original store receipt or web invoice, we will exchange or repair the item in question or provide a full refund.
You can return your purcase at any Eastern Mountain Sports® store or by mail, regardless of whether you bought it in-store or online.
It's simple to go online, find out if your local EMS retail store has the products you need, then reserve them until you get there. An easy way to avoid shipping charges!
BLACK DIAMOND R, BLACK DIAMOND Rotor, BLACK DIAMOND Quicksilver Quickdraw
BLACK DIAMOND Quantum 55 Backpack
Description: The ultimate blend of light weight and load-carrying ability in a technical alpine pack, the Quantum comfortably hauls heavy loads in the... $239.95
BLACK DIAMOND QuickDraw Guide Probe 300
Description: Built for mountain professionals and full-time skiers, the Black Diamond® Guide Probe is a full three meters long. The QuickDraw system has... $59.95
BLACK DIAMOND QuickDraw Super Tour Probe, 265
Description: Long enough for deep snowpack, the Black Diamondˊ QuickDraw Super Tour 265 has the best length-to-weight ratio of any probe available. The... $49.95
BLACK DIAMOND Quicksilver 2 Bent-Gate Carabiner
Description: A bent-gate carabiner for lead climbing. Bent-gate biners are easier to clip onto the rope, but must be loaded properly to prevent whiplash... $7.50
BLACK DIAMOND Quicksilver Quickdraw, 12 cm
Description: Rack it, clip it or grab it, Black Diamond's® Quicksilver Quickdraw is a jack-of-all trades draw. A solid all-around choice for trad and... $15.95
BLACK DIAMOND Quicksilver Quickdraw, 18 cm
Description: Rack it, clip it or grab it, Black Diamond's® Quicksilver Quickdraw is a jack-of-all trades draw. A solid all-around choice for trad and... $16.95
BLACK DIAMOND Quicksilver Quickpack
Description: This Black Diamond pre-packaged set includes six Quicksilver Quickdraws with 12 cm Spectra Dogbones. Offered for those who have the "better... $92.95
BLACK DIAMOND Quicksilver Screw Gate Carabiner
Description: A versatile, lightweight locking carabiner that is perfect for those times when you want a little added security, such as the first bolt of... $8.50
BLACK DIAMOND QuickWire 6-Pack
Description: Black Diamond® has pre-packaged six QuickWire Quickdraws with 12-cm Spectra Dogbones. Offered for those who have the "better to go with a... $97.95
BLACK DIAMOND Quickwire Quickdraw, 12 cm
Description: With a Quicksilver top biner and a HotWire bottom biner, the new Black Diamond® QuickWire Quickdraw comes equipped with our new 10 mm Dynex... $17.95
BLACK DIAMOND Quickwire Quickdraw, 18cm
Description: With a Quicksilver top biner and a HotWire bottom biner, the new QuickWire Quickdraw comes equipped with our new 10 mm Dynex dogbone with... $16.95
BLACK DIAMOND Raven Mountaineering Axe
Description: Redesigned with an up to 50 gram reduction in weight, the 2008 Black Diamond® Raven ice axe optimizes comfort and ease of use when glacier... $79.95
BLACK DIAMOND Raven Pro Axe, '08
Description: Keeping the gear light is always a must for mountaineers, and at just 13.5 ounces for the 70cm length, the Raven Pro definitely qualifies.... $99.95
BLACK DIAMOND Raven Pro Ice Axe
Description: Created for weight-conscious mountaineers, the full-function Raven Pro is a lighter version of the Black Diamond® Raven... $99.95
BLACK DIAMOND Raven Ultra Ice Tool
Description: For fast and light ski mountaineering and alpine ascents, the Black Diamond® Raven Ultra Ice Tool climbs icy couloirs and easy snow slopes... $119.95
BLACK DIAMOND Reactor Ice Tool
Description: A leashless tool designed for ice climbing, Black Diamond's® new Reactor delivers precise placements on any angle of ice as well as solid... $189.95
BLACK DIAMOND Rocklock Twistlock Carabiner
Description: Black Diamond's® largest auto belay and rappel locker, the Rocklock Twistlock Carabiner features a keylock nose and is Munter... $17.95
BLACK DIAMOND Rope Bucket
Description: The Black Diamond® Rope Bucket holds two 9 mm or one 11 mm rope, unzips for easy access, and its expandable bellows unfolds to form a bucket... $39.95
BLACK DIAMOND Rotor
Description: Haul spinning pigs without tangling the ropes with Black Diamond's® new compact, symmetrical Rotor swivel crafted entirely from... $39.95
BLACK DIAMOND Satellite Crash Pad
Description: Black Diamond's® smallest pad with a hybrid hinge, the Satellite Crash Pad, is perfect for smaller boulderers. With 3 inches of foam, it... $179.95
BLACK DIAMOND Single Fly
Description: Don't think you'll have to wait it out too long? This Black Diamond® seam-taped fly comes in a ready-to-deploy stuff sack to set up in no... $199.95
BLACK DIAMOND Single Portaledge
Description: The strongest, most reliable single-point suspension sleeping system for one on the market, the Black Diamond® Single Portaledge is a stable... $649.95
BLACK DIAMOND Slider Leash 05'
Description: A simple, streamlined leash with a slim pad that is great for use with mountaineering axes as well as technical ice tools... $14.95
BLACK DIAMOND Solid Chalk Bag, Medium
Description: Black Diamond® chalk bags won't let the chalk get wild. Tight closures and stay-open rims let you get at the chalk they hold. Assorted solid... $18.95
BLACK DIAMOND Spectra Daisy Chain, 55 in.
Description: For the big wall, Black Diamond's Daisy Chain is made is made with 2-inch long pockets with double bar tacks between each pocket for added... $29.95
