Our first priority is your complete satisfaction with your Eastern Mountain Sports® purchase. If you are dissatisfied for any reason and have your original store receipt or web invoice, we will exchange or repair the item in question or provide a full refund.
You can return your purcase at any Eastern Mountain Sports® store or by mail, regardless of whether you bought it in-store or online.
It's simple to go online, find out if your local EMS retail store has the products you need, then reserve them until you get there. An easy way to avoid shipping charges!
KONA Dawg Mountain Bike, KONA One20 Deluxe Mountain Bike
Shop for SCOTT Addict R3 Road Bike - $3399.99
Description: If your need for speed is real, the Scott Addict R3 won?t hold you back. Aggressive geometry, high end components and a carbon frame will... $3399.99
Shop for SCOTT Genius 50 Mountain Bike - $2999.99
Description: With suspension adjusted from a handlebar mounted switch, the Scott Genius goes from lockout, to traction, to a full suspension mode. One... $2999.99
Shop for MASI 3VC 105 Road Bike - $2395.00
Description: When you include Masi heritage and a carbon frame at this price, you feel like you are getting away with something. The smiles are free too... $2395.00
Shop for JAMIS Dragon 29 Mountain Bike - $2350.00
Description: The big wheel revolution rolls on - take out the Jamis Dragon 29 and you may look at your old mountain bike like a kid looks at his recently... $2350.00
Shop for SCOTT Spark 40 Mountain Bike - $2299.99
Description: Race ready, the full suspension Scott Spark Mountain bikes are eager to eat up the trail. Suddenly a 24-hour race sounds like fun... $2299.99
Shop for KONA One20 Primo Mountain Bike - $2299.00
Description: The One20 with ? you guessed it ? 120mm of travel and the Kona Scandium full suspension frame will calm mountain bike addiction in short... $2299.00
Shop for JAMIS Xenith Comp Road Bike - $2100.00
Description: Dropping into a sleek aero tuck on the descent, or just riding tempo on the flat, you?ll be amazed at just how much the Jamis Xenith gives... $2100.00
Shop for SCOTT CR1 Team Road Bike - $2099.99
Description: The Scott CR1 Team road bike is for performance minded cyclists Tube-to-tube carbon fiber construction produces a light yet compliant frame... $2099.99
Shop for ROCKY MOUNTAIN Slayer SXC50 Bike, '08 - $1919.40
Description: SXC stands for Super Cross Country and this bike climbs like a mountain goat. Rocky Mountains® designed the Slayer with a lower center of... Reg $3199.00 SALE $1919.40
Shop for FELT Virtue Three Mountain Bike - $1899.00
Description: When the rides get lumpy, trust the Felt® Virtue full suspension mountain bikes to tame the trail so you can climb, hop, or descend without... $1899.00
Shop for ROCKY MOUNTAIN Element 50 Bike, '08 - $1749.30
Description: The Rocky Mountain® Element 10 is a fast nimble cross country machine. Designed to turn pedal force into acceleration and utilizing an... Reg $2499.00 SALE $1749.30
Shop for JAMIS Ventura Elite Road Bike - $1665.00
Description: Live for the ride. The Jamis Ventura bikes use different size tubes for different size frames, the result is a bike that feels like it was... $1665.00
Shop for SCOTT Spark 60 Mountain Bike - $1599.99
Description: Race ready, the full suspension Scott Spark Mountain bikes are eager to eat up the trail. Suddenly a 24 hour race sounds like fun... $1599.99
Shop for FELT F 75 Road Bike - $1569.00
Description: The Felt® F75 road bike blends the signature handling of the F design while reducing road chatter with a carbon fiber seatpost, seatstays... $1569.00
Shop for KONA One20 Deluxe Mountain Bike - $1499.00
Description: One20 stands for the 5 inches, (120mm), of travel on this beautifully balanced Kona Trail bike. If you need a bike to handle stonewalls and... $1499.00