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Help Desk

Welcome to the Eastern Mountain Sports Help Desk.

Here you will find answers to your questions about shopping at ems.com, your order, your payment options, and more. Simply select from the categories below or on the right for complete information.

For expert advice, to place an order, or for answers to any questions, contact Customer Service at 888-463-6367 or customerservice@ems.com.

For Eastern Mountain Sports Customer Service Hours Click Here.

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