Orders or parts of an order may be cancelled by our system for various reasons. Possible reasons include:
If your order is cancelled, you will receive an important notice via e-mail. It will explain the reason for the cancellation.
You will not be billed for any cancelled items. And once an order is cancelled, it cannot be reprocessed; it must be submitted again on our website.
If you are interested in purchasing items similar to those unavailable, you may contact our Customer Service Department at 888-463-6367 for help locating your item at one of our retail stores or to get recommendations and expert advice regarding a suitable alternative.
Customer Requested Cancellations
Our system is desinged to process and ship orders immediately.
As a result, after you clicked "Send My Order," you cannot cancel or change your order*. Our system is designed to process and ship orders immediately.
Instead, once you receive your order in the mail, simply return any unwanted items by following our Return Instructions.
*Your order may be cancelled only if you receive an e-mail notifying you that: