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Gear Bucks Cards FAQ

Q: How did I get a Gear Bucks Card?
A: If you made a purchase in-store, the card was given to you at the time of a qualifying purchase. If you purchased via the web or phone, the card was packed with your qualifying order.

Q: How do I redeem my Gear Bucks Card?
A: Online: Enter the 21 digit number printed on your Gear Bucks Card below the bar code in the "coupon" field on the "Final Review" page during checkout. You must hit the "apply coupon" button to receive the discount.
In stores: Surrender your Gear Bucks Card to the cashier at the time of purchase.
By phone: Prior to completing your order, provide our Customer Service Advocate with the 21 digit number listed below the bar code on your Gear Bucks Card.

Q: Can I get cash back if I don't use the full amount?
A: No. Due to the minimum purchase amount required for The Gear Bucks Card use there is no scenario where cash back would apply.

Q: Can I redeem more than one Gear Bucks Card at a time?
A: No. Limit one coupon (Gear Bucks Card) redemption per transaction.

Q: I have a coupon code that entitles me to a discount; can I combine this with my Gear Bucks Card?
A: No, Gear Bucks Cards cannot be combined with other coupon codes.

Q: Is the Gear Bucks Card a gift card?
A: No. The Gear Bucks Card is a coupon not a form of tender.

Q: If I return the item I purchased with the gear bucks card discount, can I apply the discount to a new purchase?
A: No. The Gear Bucks Card coupon code can only be used once even if the original item is returned.

Q: What if I return the product that had earned me the Gear Bucks Card?
A: If an item that earned you a Gear Bucks Card is returned, the card must also be returned. If this is not possible, the product return will be devalued by the value of the Gear Bucks card.

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