By Deano
from Tampa, FL on 11/8/2007
Best Uses:
Extended Hikes, Travel
Describe Yourself:
Casual/ Recreational
What Is Your Gear Style:
Comfort Driven
Bottom Line:
No, I would not recommend this to a friend
I love Nalgene products, But I gotta say pass on this one. I'm on my second one in a week and it is going straight back [...] Both had leaky valves, but they only leak when the hose is plugged in?! [...]
By Chip
from Enfield NH on 9/19/2007
Describe Yourself:
Casual/ Recreational
Bottom Line:
No, I would not recommend this to a friend
1st one leaked at bladder connection Returned no problem. Second one same thing Exchanged for camelback.
By Boon
from Melville, NY on 8/4/2007
Best Uses:
Day Trips, Travel
Bottom Line:
No, I would not recommend this to a friend
I've just bought it for the first day, and found out that its leaks, leaving my beg slightly wet. Should have bought camelbak.
Eastern Mountain Sports Response:That is exactly why we have our 100% Satisfaction Guarantee. We want you to feel confident about shopping with us and we'll take care of you if your gear fails to meet your expectations.
By Chilkoot from Vermont on 7/26/2007
Best Uses:
Backcountry Camping, Day Trips
Describe Yourself:
Avid Adventurer
Bottom Line:
No, I would not recommend this to a friend
This bag leaked since the first day I got it. I Used it for almost a year and kept tinkering with it trying to find and fix the source of the leak (where the outlet tube leaves the bladder), and ultimately just carried it in a plastic grocery bag to contain the leakage. [...]
Eastern Mountain Sports Response:Our first priority is your complete satisfaction with your Eastern Mountain Sports® purchase.
Please call us in customer service @ 888.463.6367, check out our website www.ems.com, or visit one of our EMS Retail locations if we can assist you in any way.
[1 of 1 customers found this review helpful]
By johnmountain
from Marlborough, CT on 11/12/2006
Cons:
Spills, Weighs too much
Best Uses:
Backpacking, Day trip, Hiking
This is one of the more expensive bladders, so I expected it to be superior. Brand new, right out of the packaging, it leaked--a lot. So, I brought it back to the store. The [...] people replaced it with the exact same model, but that one had a mouthpiece that fit only on the right shoulder strap. And it wouldn't twist to accomadate comfortable use. [...]The 3rd new one finally worked. But in my Gregory ISO pack it is rather heavy--even when empty.
Eastern Mountain Sports Response:Your complete satisfaction with your EMS purchase is our first priority. If you are dissatisfied for any reason, we will exchange or repair the item in question or offer a cash refund with a valid receipt. Please call 888.463.6367 if we can help.
parking Lot tall of the town
By Thomllama
from Long Island NY on 10/21/2006
Pros:
Right where you need it, Unbreakable
Best Uses:
Backpacking, Hiking, Mtn Biking
no leaks after 2 weeks!!!
the magnet on the mouth piece was a big hit with the regular Mtn bikers in the parking lot for the trails!!! it's a big bonus while biking!!! easy reach.. strong enough magnet that when you get even close to the holder it snaps into place. Weak enough to get free easy while riding
[1 of 1 customers found this review helpful]
Not Nalgene Quality I would expect
By Wohelo
from Cleveland, OH on 9/25/2006
When full it tends to leak from the top. Overall I would be happier with something that weighs less and doesn't leak and leave stuff in my bag slightly wet.
Eastern Mountain Sports Response:Nalgene's warranty:
Our 100% Guarantee
Your satisfaction is guaranteed.
Our goal is complete customer satisfaction through exceptional products and service.
Not all plastic bottles and containers are alike. NALGENE Outdoor Products are better, and our warranty backs them up. We stand by our products because we're proud of their quality. They consistently keep their contents fresh and provide protection against leaking and breaking.
The NALGENE Outdoor Products Warranty
NALGENE Outdoor Products are guaranteed to be leakproof. If one should fail to perform properly, return it for a replacement to:
NALGENE Warranty Replacements
75 Panorama Creek Dr.
Rochester, NY 14625