Holiday Guaranteed Delivery
Make sure to order that special gift in time for the holidays!
For delivery of in stock items by 12/24 order by:
| Shipping Method | Destination | Order By 12:00 pm |
|---|---|---|
| Regular shipping | ||
| Ground Shipping - UPS | Street Address | Dec. 19th |
| Ground Shipping - USPS | PO Box | Dec. 19th |
| APO/FPO | PO Box | Dec. 7th |
| Canadian Orders | Street Address | Dec. 10th |
| Express | ||
| 2nd Day Air - UPS | Street Address | Dec. 20th |
| Next Day - UPS | Street Address | Dec. 21st |
| Saturday Delivery | Street Address | Dec. 21st |
| In Store Pickup | ||
| In Store Pickup | Eastern Mountain Sports Retail Location | Check Local store for hours |
| Gift Cards / Certificates | ||
| Gift Cards | PO Box/Street Address | Dec. 19th |
| Online Gift Certificates | Anytime | |
For complete shipping rates and additional shipping information Click Here.
Order Tracking
To view complete order information including tracking and history, just sign into My Account at www.ems.com If you do not have an account, simply enter the order number at the bottom of the My Account login page.
Click here for details
Contact us
To place an order or if you have questions about your order, please contact us Customer Service or call Customer Service at 888-463-6367. We’ll be here every day from 8am to midnight to assist in any way we can (we are closed Thanksgiving and Christmas).
In-Store Pickup
In-store pickup is perfect for picking up that last minute gift in time for the Holiday.
In-Store Pickup provides the convenience of shopping in your local store from the comfort of your home. By shopping online, you reserve in-stock items at your local store.
Click here for complete information about In Store Pickup!
Store Hours
Out Store holiday hours vary by location, please contact your local store for details, or call Customer Service at 888-463-6367.
Click here for local store information.
Gift Cards and Online Gift Certificates
Looking for a great gift and can’t decide what to buy? Let them decide! Choose a Gift Card (redeemable in stores and online) or online Gift Certificate (redeemable online only) for that important person!!
Purchase a Gift Card or Online Gift Certificate here or call Customer Service at 888-463-6367
Gift Messaging
For any special occasion, personalized gift messaging is free with all orders.
Simply select Send a Warm Greeting with your gift on the Select Shipping Options page when you’re placing your order.
Complete the Gift Message form and select and continue Checkout as normal!
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