SPOT Gen3 Satellite GPS Messenger

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Item: 300029550
$149.95

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$149.95

REVIEW SNAPSHOT®

by PowerReviews
SPOT Gen3 Satellite GPS Messenger
 
3.7

(based on 3 reviews)

67%

of respondents would recommend this to a friend.

Pros

    Cons

      Best Uses

          • How are you with directions:
          • Great w/directions (3)

        Reviewed by 3 customers

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        (9 of 10 customers found this review helpful)

         
        1.0

        BUYER BEWARE

        By MitchG

        from Longmont, CO

        About Me Power User

        Pros

          Cons

          • Deceptive Billing
          • Poor customer service

          Best Uses

            Comments about SPOT Gen3 Satellite GPS Messenger:

            I usually don't do things like this, but this company is a real piece of work. Never buy a SPOT tracking device. They charge you for services you don't know you have, they force you to keep a credit card on file, and the only way you can use their product is if you have an auto renewing service. If I delete my credit card from their website, even though I have already paid for a year's service, they will deactivate my device and cancel my subscription. I tried one of their add-on products last year with a coupon and this year they automatically billed me for the service. They said they sent me out an email telling me they were billing my card, which I never saw, but would only refund me a pro-rated amount on the services I didn't want. They charged me for a replacement program, which I never subscribed to, but they say I did when I activated the device. I would have never knowingly done that. So to cancel the replacement program I do not get a refund for what they charged me. When you tell them that you do not agree with what they are doing, they point you to the activation agreement. Rather than trying to work with their customers to come up with an acceptable solution for both parties, they have a take-it or leave-it attitude. Well, I paid for this year already, but I will be looking at their competitors for next year. I will also post this information on every website I can. BUYER BEWARE. Also, their track add-on is junk. It drops a breadcrumb every 10 minutes and draws a straight line from one point to the next. Very useless.

            • How are you with directions:
            • Great w/Directions
            • Was this a gift?:
            • No

            (2 of 3 customers found this review helpful)

             
            5.0

            Tracker for Loved Ones

            By Karts Huseonica

            from Crofton, Maryland, USA

            About Me Enthusiast

            Verified Reviewer

            Pros

            • Compact
            • Easy To Set Up
            • Long Battery Life
            • Reliable Performance
            • Simple Controls
            • Strong Construction

            Cons

              Best Uses

              • Adventure
              • Friend Tracker

              Comments about SPOT Gen3 Satellite GPS Messenger:

              Excellent tool for friends and loved ones to keep track of my adventures. Gives my wife peace of mind when I'm on expeditions.
              Worked perfectly on a recent Mount Washington (NH) winter ascent.

              • How are you with directions:
              • Great w/Directions
              • Was this a gift?:
              • No

              (1 of 1 customers found this review helpful)

               
              5.0

              Saved My Life

              By VintageHusky

              from Winchester, CA

              About Me Power User

              Pros

              • Reliable Performance

              Cons

                Best Uses

                  Comments about SPOT Gen3 Satellite GPS Messenger:

                  Embarked on a 7 day motorcycle, mainly offroad, dualsport ride by myself. My wife purchased the SPOT the day before I left at which time I preceded to tell her that it was a waste of $$$. Day two into the ride, 30 miles from civilization I fell and broke my leg. Within 2 hours of activating my SPOT I was being loaded into a helicopter for a ride to the hospital. Now I have to live everyday with my wife reminding me of how she saved my life! (OUCH)

                  • How are you with directions:
                  • Great w/Directions
                  • Was this a gift?:
                  • Yes

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