Retail Services

Eastern Mountain Sports has been in business since opening our first location opened on Commonwealth Ave in Boston in 1967. Since that first store opened, we've had a very simple reason for being: we're here to help you have more fun outside! Walk into any of our stores from Maine to Pennsylvania and you'll find experienced people who truly care about the quality of your next outdoor experience. Find your local Eastern Mountain Sports store here

We'd love to know about your experience shopping with us. Contact our Customer Service team and let us know!

Product Rentals

Whether you want to try a new sport without going all in or you want to play outside with a friend who has no gear, our in-store rental program is here for you. From kayaks, bikes, and cross-country skis to tents, packs and sleeping bags, most of our stores carry a mix of rental gear for all kinds of outdoor adventures at reasonable rates.

Here's some of the gear we typically have for rent:

  • Water Sports: Kayaks, Paddles, PFDs, Stand Up Paddleboards
  • Hiking/Camping: Packs, Tents, Sleeping Bags, Sleeping Pads
  • Snow Sports: Cross Country Skis & Boots, Snowshoes, Poles, Mountaineering boots

Selection, availability and prices vary by store so please be sure to call before you stop by!

Car Rack Installation Services

Our Thule-trained in-store experts will professionally install your Thule rack to help you safely and easily transport your gear to your adventure.

The fee for installation of a Thule Roof Rack System (complete rack setup) is $40 ($20 for EMS Rewards members); the fee for installation of Thule Racks/Carriers (items mounting to your hitch or crossbars) is $20 ($10 for EMS Rewards members).

Rack installs are not offered in all stores. Installs must be scheduled more than 24 hours in advance; contact your local store to schedule an appointment. Appointments are limited and based on Thule Rack Master availability. All necessary Thule parts are required at the time of your appointment. If you have questions about what parts are required, contact your local store to discuss.

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