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EMS Rewards Program Frequently Asked Questions
What’s the difference between a promo code and a Reward Code?
When are Rewards issued?
How long do I have to use my Reward?
What do I do if the Reward expires before I can use it?
Do I get a Rewards card, or keychain tag?
I just placed an order online – why haven’t my points gone up yet?
How do I change the phone number/email/address on my Rewards account?
Can I have a Rewards account if I buy in bulk or own a business?
How do I sign up for the Rewards program?
Do I get my Reward back if my order is cancelled?
Do I get my Reward back if I return an item that was purchased online?
Do I get my Reward back if I return an item that was purchased in a store?
How do I get a Birthday Reward?
When do Birthday Rewards get issued?
What information do you need to join Rewards?
Do you sell or share my personal information to anyone?
